



|
| Project
Management Training Courses
Auckland, New Zealand
The project management training courses listed
on the right have been developed by Rob Verkerk
and are available as in-house courses for businesses wanting to
up-skill their project and programme management staff.
Project management seminars and courses can be
customised to suit an individual organisation's requirements.
These courses are also taught regularly by Rob
as public courses offered by the University
of Auckland Business School Short Course programme. |
Project
Management Training Courses
Click on any heading to view the project management training course
details
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| Project
Management Fundamentals |
| Course Outline |
Project Management is the
process by which a manager executes and delivers positive change
in an organisation. It is the skilful use of techniques and
methods to ORGANISE, PLAN, DIRECT and CONTROL a project, to
achieve an agreed outcome within time and on budget. It involves
"hard" skills, such as the ability to create gantt
charts and undertake Earned Value Analysis and also "soft"
skills, such as the ability to manage inter-group politics and
conflict.
This seminar takes attendees through both these aspects
of project management. |
| Course Duration = 2 days |
| Topics
Covered |
- Integration Management
includes the processes required to ensure that the various
elements of the project are properly co-ordinated, in particular
the organisational structures necessary for the successful
governance of the project.
- Scope Management
is the function of controlling a project in terms
of its aims, goals and objectives through the process of
conceptual development, full scope definition or statement,
scope reporting and control, and project close out.
- Time Management
is the function of maintaining appropriate allocation
of time to every element in the overall conduct of the project
through the successive stages of its natural life-cycle.
- Cost Management
is the function of maintaining effective financial control
of the project.
- Quality Management
is the composite of material attributes (including performance
features and characteristics) of the product or service
which are required to satisfy the needs for which the project
is being undertaken.
- Human Resource Management
is the function of directing and coordinating human resources
throughout the life of the project. It involves the application
of the principles of behavioural science and administrative
knowledge to achieve the predetermined project objectives
of scope, time, cost, quality and participant satisfaction.
- Communications Management
includes the processes required to ensure timely and appropriate
generation, collection, dissemination, storage and ultimate
disposition of project information.
- Risk Management
includes the processes concerned with identifying, analysing
and responding to project risk. It includes maximising the
results of positive events and minimising the consequences
of adverse events.
- Procurement Management
is the function of acquiring resources for the project in
order to produce the end product.
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| Practical Project
Management |
| Course Outline |
This seminar provides an introduction to using basic project management tools. It is designed as an adjunct to the Project Management Fundamentals. This course provides a series of hands-on exercises applying the tools of project management to an actual project situation.
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| Course Duration = 1 or 2 days |
| Topics
Covered |
The material covered in the seminar will be the latest project management practice and theory, based on the Project Management Institute Body of Knowledge. The seminar will be built around a series of practical exercises, using actual project management tools, such as the Terms of Reference, to identify the objectives, high level scope, organisational structure, milestones, budget, stakeholders, communications plan and risk profile of a project.
The seminar can use either the tools currently in use at the client site or can provide a set of basic project management tools and a simple project methodology for use and adaptation by the client. The ideal will be to apply the exercises in the course to actual or typical projects undertaken by the client organisation. Typically, the course leader would expect to meet (physically or by phone) the client prior to the course to ensure that the course was correctly targeted.
The basic tools that will be provided are:
- Standard Project Management Methodology
- Project Terms of Reference template
- Issues Register template
- Risk Register template
- Change Register template
- Change Request Form template
- Status Report template
- Progress Meeting Agenda template
- Progress Meeting Minutes template
- Closedown Checklist
The specific areas to be covered are:
- Organisational structure
including roles and responsibilities; governance and management issues.
- Project Planning
including scope definition, time and cost planning.
- Project Controls
including change management, issues management and risk management.
- Team Participation
including how to operate in a project team effectively, influencing and assertiveness.
The emphasis and approach will be on how to operate effectively within a project context. |
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| Project
Management Master Class |
| Course Outline |
| This is an advanced course on project management. It is intended as a follow-on to the Project Management Fundamentals course. It assumes a basic understanding of project management and delves more deeply into particular areas of concern or more detailed project management theory. It details the role of the sponsor; covers scheduling and earned value analysis in depth; discusses issues around people management; explores multi-party negotiation and strategies for dealing with problem projects. |
| Course Duration = 2 days |
| Topics
Covered |
- Overview of Project Management Principles
Organising, planning, controlling, directing.
- Role of the Project Sponsor
Activities over the project life cycle, key drivers of success
- Scheduling and Financials
Review of basic scheduling, scheduling with multiple constraints, valuing using net present value.
- Tracking – Earned Value Analysis
Basic principles and more complex applications.
- Attributes of a Successful Project Manager
Nature vs nurture, project manager characteristics and behaviours.
- Dealing with Problem Projects
Identifying problem projects, analysing the problems, options for dealing with problem projects.
- Contract Management
How to operate with multiple parties involved in a negotiation, back-to-back contracts.
- People Management
Dealing with difficult people, communicating assertively.
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| Management of New Product Development |
| Course Outline |
New Product Development (NPD) is one of the most important processes for many companies. It is the long term life blood of the organisation. Ultimately, it will drive growth, customer value and return to shareholders.
Through a combination of theory, practical examples, case-studies and group discussion, you’ll learn how to:
- Pick the right ideas & position your projects for success (profits!)
- Effectively manage the projects, focusing on timely delivery within budget & scope
- Manage conflicts and negotiate successful outcomes, create an effective team
- Fast-track your projects
This course is offered in conjunction with Saskia van der Geest. Read more about Saskia at www.vandergeest.co.nz |
| Course Duration = 2 days |
| Topics
Covered |
- The “fuzzy front end” and portfolio management
The initial inception period of New Product Development, where both the customer value and the solution are uncertain. This area includes strategic planning, concept development and initial high-level feasibility assessment (involving key market research tools where applicable). It includes locating the proposed new product in a strategic context using portfolio management.
- Project management of the NPD process
Confirming in detail what we are going to produce; what tasks will be involved; how long it will take to carry out the project, how much it will cost and whether it has an acceptable level of risk. Then monitoring progress and responding to variances.
- Practical examples
What actually works in real life managing NPD projects in New Zealand business context.
- Management of multi-disciplinary teams
The dimension of getting people to do things. It considers organisational structures of the NPD project team (as the team comes together from each key function of the organisation and often with their own agendas and KPIs), negotiation, communication and motivation.
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| Build a Compelling Business Case |
| Course Outline |
The ability to write a compelling business case is a core competency for effective managers. A business case is a critical requirement in many organisations before committing to projects, new products or other investments. Rigorous business case preparation ensures well targeted investment across the organisation, reduces risk, improves strategic alignment and increases the probability of achieving expected returns. However, it the business case is also an argument that needs to convince the recipient to invest in this undertaking rather than others.
This course will look at the process of constructing a business case, with emphasis on how to present it as a compelling argument. |
| Course Duration = 2 days |
| Topics
Covered |
- Introduction and basic principles
Purpose of the business case, elements of a good business case, the business case production process, putting together the team.
- Introducing your project or investment
Opportunity or problem analysis, vision and objectives, option analysis, proposed solution.
- The proposed solution
Scope definition, high level resource requirements, time and cost estimates, dependencies, constraints, assumptions.
- Benefits argument
Collecting data that supports or denies justification, analysing the data, appraisal techniques, constructing your argument.
- Quantitative justification techniques
Financial analysis – NPV and cost/benefit, risk analysis.
- Planning the process of producing a business case
- Effective business case writing skills
Knowing your audience, constructing a compelling narrative.
- Effective business case presentation skills
Be able to convince face to face, handle objections and questions.
- Assessment of a business case
Framework for evaluation, key questions to ask.
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| Microsoft
Project for Business |
| Course Outline |
Part of the skill set
of an effective project manager is the use of project management
software. The most popular and widely used project management
software tool is Microsoft Project. With the introduction
of Microsoft Project Server and Microsoft Project Professional,
the level of sophistication and integration of project planning
and tracking across an enterprise has been greatly enhanced.
However, the basic building block for the individual project
manager remains Microsoft Project Standard. This product is
full of features and capabilities. Inexperienced users can
easily find themselves spending more time on struggling with
mastering the software tool than actually managing the project.
Thiscourse is targeted at the business user, rather
than a scheduling specialist, who wants to make effective
and pragmatic use of Microsoft Project Standard to plan and
run a project using a professional scheduling tool. |
| Course Duration = 2 days |
| Topics
Covered |
- Roles and responsibilities
Getting these properly defined is a necessary precursor
to planning the project
- Scope planning
is the process of identifying what we are trying to achieve
and how we are going to achieve it.
- Time and cost planning involves
Estimating the duration of tasks and the whole project
Identifying the project timeline and critical path
Dealing with limited resources
Optimising the schedule
Planning project costs
Distributing and reporting on the plan
- Progress tracking
is the function of calculating and reporting on project
progress
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| Portfolio
and Programme Management |
| Course Outline |
| At the end of this seminar, participants will have an understanding of
the various aspects of project portfolio and programme management;
be able to select projects based on prioritisation criteria
and understand the process required to improve the quality and
rate of project success within their organisation |
| Course Duration = 2 days |
| Topics
Covered |
- Framework
An overview of the benefits of portfolio and programme management
(PPM), the components of PPM and the various types of programme.
- Portfolio Management
The Strategic Perspective looks at the key elements
of Portfolio Management, project valuation methods and documents,
the stage gate and balanced portfolio project selection
methods.
- Organisational Structure and Capacity Planning
discusses basic Portfolio and Programme Management roles,
responsibilities and reporting structure. It also considers
capacity planning and multi-project resource allocation
in a constrained environment.
- Programme Level Quality - Project Management Maturity
Looks at the opportunities in a programme management environment
to introduce quality initiatives into project management.
- Knowledge Management – Repeatable Success.
A key component of Quality Management is the trapping and
disseminating of best practices.
- Tool Time – Planning and Reporting.
A look at the mechanics of planning and control at Programme
Management level and the tools available to assist.
- Getting Started
A pragmatic how-to guide on getting a Portfolio and Programme
management initiative off the ground.
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| Project
Sponsorship |
| Course Outline |
| “The lack of
an effective sponsor virtually guarantees project failure”
The Project Manager carries
a focal accountability for ensuring the project is completed
on time, within cost and to scope. The Project Sponsor is
accountable for the business outcomes of the project and plays
an integral role in both setting the time, cost and scope
goals, and also monitoring and guiding that they are met.
The Project Manager is the steward,
organising and directing the work of the project; the Project
Sponsor is the broker, facilitating the integration of the
project outcomes into the business.
This course takes business
and organisational managers through what is necessary for
them to effectively sponsor a project.
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| Course Duration = 1 day |
| Topics
Covered |
- Context of Project Sponsorship
Rationale for Project Management
Where the Sponsor fits in
- Basic Roles and Responsibilities
Governance structures and roles
Sponsor responsibilities in the planning process
Sponsor responsibilities in the execution process
Sponsor responsibilities at close out
- Key Drivers of Success
Managing the project environment
Understanding the partnership between project sponsor and
management
Demanding performance
Managing the real benefits
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| Event
Planning and Management |
| Course Outline |
“Designing and
producing an event – whether it be a meeting, corporate
event, fund-raising gala, conference, convention, incentive
or other special event – has been compared to directing
a movie but it is actually more like a live stage production.
It is a high-wire act without the safety nets. Once your event
starts there are no second chances” - Judy Allen, Event
Planning
An event is a particular type of project. It usually involves
an uncompromising deadline and a high performance component.
Tight choreography and creative flair are generally key elements
of success.
A successful event can provide tremendous marketing, organisational
and personal benefits. An unsuccessful event is a nightmare.
This course is designed specifically to provide you
with the skills to be able to successfully plan and carry
out an effective event. |
| Course Duration = 2 days |
| Topics
Covered |
- Event Inception
Why and for whom are you holding it?
Feasibility
Preliminary budget and timeframe
Roles and responsibilities
- Creative
Why will it be interesting?
Why will people want to come?
- Marketing and Promotion
Audience analysis
Promotions and publicity
Working with the media
- Logistics
Task definition, scheduling and costing
- Funding and Sponsorship
Sources of funding
Corporate sponsorship
- Managing Volunteers
Recruitment, training and retention
- Safety and Risk Planning and Management
Structure, responsibilities and liaison
Risk management
Security and emergency response planning
On the day – safety and risk execution
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| Half Day Project Management Sessions |
| Course Outline |
Scope Services are offering a range of half day sessions covering various dimensions of project management. These sessions are designed to be run as in-house courses for businesses wanting to develop their employees in specific areas of project management.
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Course Duration = Half day per session
These half-day sessions can be scheduled as a series or each can be delivered as a single session. |
| Sessions Offered |
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| Project Establishment - |
Session Outline |
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Project establishment includes the processes required to successfully intiate a project. This is a vital element of project management and failure to get it right is the most common cause of project failure. |
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Session duration = Half Day |
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Topics covered |
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- Justifying the project – cost/benefit business case
- Establishing the project governance structure
- Developing the project charter
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| Project Scheduling Basics - |
Session Outline |
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Project scheduling includes the processes required to plan the timely completion of the project. This session covers the practical components that are used in the field for any project, no matter how small. |
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Session duration = Half Day |
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Topics covered |
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- Defining activities
- Sequencing activities
- Estimating activity resources
- Estimating activity durations
- Developing the schedule
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| Advanced Project Scheduling - |
Session Outline |
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This session covers more complex scheduling applications, using a range of more formal scheduling techniques. |
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Session duration = Half Day |
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Topics covered |
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- Scheduling with resource levelling
- Scheduling with leads, lags and dependencies other than Finish-to-Start
- Scheduling with multiple constraints
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| Project Financial Management - |
Session Outline |
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Project financial management covers the calculation of the cost/benefit justification for the project and also the planning and management of costs throughout the project. |
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Session duration = Half Day |
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Topics covered |
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- Cost/benefit analysis techniques – NPV and payback
- Cost planning
- Cost management
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| Advanced Tracking Techniques - EVM - |
Session Outline |
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Earned value management (EVM) in its various forms is a commonly used method of performance measurement. It integrates project scope, cost and schedule measures to help the project manager assess and measure project performance and progress. |
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Session duration = Half Day |
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Topics covered |
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- Basic principles of earned value management (EVM)
- More complex applications
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| Project Control and Directing - |
Session Outline |
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Project control includes the processes for ensuring that the project is being executed as planned, that any required changes to scope, time or cost are managed in an orderly fashion and that any issues that arise are tracked and dealt with.
Project directing includes the processes of leading and influencing the project team to deliver the project outputs as planned. |
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Session duration = Half Day |
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Topics covered |
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- Progress tracking and reporting
- Change management
- Issues management
- Leading and influencing the project team
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| Project Risk Management - |
Session Outline |
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Project risk management includes the processes of conducting risk management planning, identification, analysis, response planning, and monitoring and control on a project. |
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Session duration = Half Day |
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Topics covered |
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- Risk planning
- Risk identification and analysis
- Response planning and monitoring
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| Project Procurement Management - |
Session Outline |
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Project procurement management includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team. The organisation can be either the buyer or seller of the products, services or results of a project. |
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Session duration = Half Day |
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Topics covered |
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- Contracting options
- Selection process
- Contract formation
- Contract performance management
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Negotiation Skills - |
Session Outline |
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Negotiation skills are a key component of the project manager’s skill set. Negotiating with suppliers or clients, negotiating with resource managers to get the necessary resources for the project, negotiating with project personnel to get them to go the extra mile – all form part of the demands on a project manager. |
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Session duration = Half Day |
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Topics covered |
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- Basic negotiating techniques
- Negotiating in more complex multi-party negotiations
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