Auckland Project Management Consultants New Zealand


Project Management Training and Consultancy
Auckland, NZ

Rob Verkerk
MBA, PMP

 






Project Management Training Courses
Auckland, New Zealand

The project management training courses listed on the right have been developed by Rob Verkerk and are available as in-house courses for businesses wanting to up-skill their project and programme management staff.

Project management seminars and courses can be customised to suit an individual organisation's requirements.

These courses are also taught regularly by Rob as public courses offered by the University of Auckland Business School Short Course programme.

Project Management Training Courses

Click on any heading to view the project management training course details

Project Management Fundamentals
Course Outline
Project Management is the process by which a manager executes and delivers positive change in an organisation. It is the skilful use of techniques and methods to ORGANISE, PLAN, DIRECT and CONTROL a project, to achieve an agreed outcome within time and on budget. It involves "hard" skills, such as the ability to create gantt charts and undertake Earned Value Analysis and also "soft" skills, such as the ability to manage inter-group politics and conflict.

This seminar takes attendees through both these aspects of project management.
Course Duration = 2 days
Topics Covered
  • Integration Management
    includes the processes required to ensure that the various elements of the project are properly co-ordinated, in particular the organisational structures necessary for the successful governance of the project.
  • Scope Management
    is the function of controlling a project in terms of its aims, goals and objectives through the process of conceptual development, full scope definition or statement, scope reporting and control, and project close out.
  • Time Management
    is the function of maintaining appropriate allocation of time to every element in the overall conduct of the project through the successive stages of its natural life-cycle.
  • Cost Management
    is the function of maintaining effective financial control of the project.
  • Quality Management
    is the composite of material attributes (including performance features and characteristics) of the product or service which are required to satisfy the needs for which the project is being undertaken.
  • Human Resource Management
    is the function of directing and coordinating human resources throughout the life of the project. It involves the application of the principles of behavioural science and administrative knowledge to achieve the predetermined project objectives of scope, time, cost, quality and participant satisfaction.
  • Communications Management
    includes the processes required to ensure timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information.
  • Risk Management
    includes the processes concerned with identifying, analysing and responding to project risk. It includes maximising the results of positive events and minimising the consequences of adverse events.
  • Procurement Management
    is the function of acquiring resources for the project in order to produce the end product.
Contact me to register for this course
Practical Project Management
Course Outline
This seminar provides an introduction to using basic project management tools. It is designed as an adjunct to the Project Management Fundamentals. This course provides a series of hands-on exercises applying the tools of project management to an actual project situation.
Course Duration = 1 or 2 days
Topics Covered

The material covered in the seminar will be the latest project management practice and theory, based on the Project Management Institute Body of Knowledge.  The seminar will be built around a series of practical exercises, using actual project management tools, such as the Terms of Reference, to identify the objectives, high level scope, organisational structure, milestones, budget, stakeholders, communications plan and risk profile of a project.  

The seminar can use either the tools currently in use at the client site or can provide a set of basic project management tools and a simple project methodology for use and adaptation by the client.   The ideal will be to apply the exercises in the course to actual or typical projects undertaken by the client organisation.   Typically, the course leader would expect to meet (physically or by phone) the client prior to the course to ensure that the course was correctly targeted.

The basic tools that will be provided are:

  • Standard Project Management Methodology
  • Project Terms of Reference template
  • Issues Register template
  • Risk Register template
  • Change Register template
  • Change Request Form template
  • Status Report template
  • Progress Meeting Agenda template
  • Progress Meeting Minutes template
  • Closedown Checklist

The specific areas to be covered are:

  • Organisational structure
    including roles and responsibilities; governance and management issues.
  • Project Planning
    including scope definition, time and cost planning. 
  • Project Controls
    including change management, issues management and risk management.
  • Team Participation
    including how to operate in a project team effectively, influencing and assertiveness.

The emphasis and approach will be on how to operate effectively within a project context.

Contact me to register for this course
Project Management Master Class
Course Outline
This is an advanced course on project management. It is intended as a follow-on to the Project Management Fundamentals course. It assumes a basic understanding of project management and delves more deeply into particular areas of concern or more detailed project management theory. It details the role of the sponsor; covers scheduling and earned value analysis in depth; discusses issues around people management; explores multi-party negotiation and strategies for dealing with problem projects.
Course Duration = 2 days
Topics Covered
  • Overview of Project Management Principles
    Organising, planning, controlling, directing.
  • Role of the Project Sponsor
    Activities over the project life cycle, key drivers of success
  • Scheduling and Financials
    Review of basic scheduling, scheduling with multiple constraints, valuing using net present value.
  • Tracking – Earned Value Analysis
    Basic principles and more complex applications.
  • Attributes of a Successful Project Manager
    Nature vs nurture, project manager characteristics and behaviours.
  • Dealing with Problem Projects
    Identifying problem projects, analysing the problems, options for dealing with problem projects.
  • Contract Management
    How to operate with multiple parties involved in a negotiation, back-to-back contracts.
  • People Management
    Dealing with difficult people, communicating assertively.
Contact me to register for this course
Management of New Product Development
Course Outline

New Product Development (NPD) is one of the most important processes for many companies. It is the long term life blood of the organisation. Ultimately, it will drive growth, customer value and return to shareholders.

Through a combination of theory, practical examples, case-studies and group discussion, you’ll learn how to:

  • Pick the right ideas & position your projects for success (profits!)
  • Effectively manage the projects, focusing on timely delivery within budget & scope
  • Manage conflicts and negotiate successful outcomes, create an effective team
  • Fast-track your projects

This course is offered in conjunction with Saskia van der Geest. Read more about Saskia at www.vandergeest.co.nz

Course Duration = 2 days
Topics Covered
  • The “fuzzy front end” and portfolio management
    The initial inception period of New Product Development, where both the customer value and the solution are uncertain. This area includes strategic planning, concept development and initial high-level feasibility assessment (involving key market research tools where applicable). It includes locating the proposed new product in a strategic context using portfolio management.
  • Project management of the NPD process
    Confirming in detail what we are going to produce; what tasks will be involved; how long it will take to carry out the project, how much it will cost and whether it has an acceptable level of risk. Then monitoring progress and responding to variances.
  • Practical examples
    What actually works in real life managing NPD projects in New Zealand business context.
  • Management of multi-disciplinary teams
    The dimension of getting people to do things. It considers organisational structures of the NPD project team (as the team comes together from each key function of the organisation and often with their own agendas and KPIs), negotiation, communication and motivation.
Contact me to register for this course
Build a Compelling Business Case
Course Outline

The ability to write a compelling business case is a core competency for effective managers.   A business case is a critical requirement in many organisations before committing to projects, new products or other investments.   Rigorous business case preparation ensures well targeted investment across the organisation, reduces risk, improves strategic alignment and increases the probability of achieving expected returns.   However, it the business case is also an argument that needs to convince the recipient to invest in this undertaking rather than others.  

This course will look at the process of constructing a business case, with emphasis on how to present it as a compelling argument.

Course Duration = 2 days
Topics Covered
  • Introduction and basic principles
    Purpose of the business case, elements of a good business case, the business case production process, putting together the team.
  • Introducing your project or investment
    Opportunity or problem analysis, vision and objectives, option analysis, proposed solution.
  • The proposed solution
    Scope definition, high level resource requirements, time and cost estimates, dependencies, constraints, assumptions.
  • Benefits argument
    Collecting data that supports or denies justification, analysing the data, appraisal techniques, constructing your argument.
  • Quantitative justification techniques
    Financial analysis – NPV and cost/benefit, risk analysis.
  • Planning the process of producing a business case
  • Effective business case writing skills
    Knowing your audience, constructing a compelling narrative.
  • Effective business case presentation skills
    Be able to convince face to face, handle objections and questions.
  • Assessment of a business case
    Framework for evaluation, key questions to ask.
Contact me to register for this course
Microsoft Project for Business
Course Outline

Part of the skill set of an effective project manager is the use of project management software. The most popular and widely used project management software tool is Microsoft Project. With the introduction of Microsoft Project Server and Microsoft Project Professional, the level of sophistication and integration of project planning and tracking across an enterprise has been greatly enhanced.

However, the basic building block for the individual project manager remains Microsoft Project Standard. This product is full of features and capabilities. Inexperienced users can easily find themselves spending more time on struggling with mastering the software tool than actually managing the project.

Thiscourse is targeted at the business user, rather than a scheduling specialist, who wants to make effective and pragmatic use of Microsoft Project Standard to plan and run a project using a professional scheduling tool.

Course Duration = 2 days
Topics Covered
  • Roles and responsibilities
    Getting these properly defined is a necessary precursor to planning the project
  • Scope planning
    is the process of identifying what we are trying to achieve and how we are going to achieve it.
  • Time and cost planning involves
    Estimating the duration of tasks and the whole project
    Identifying the project timeline and critical path
    Dealing with limited resources
    Optimising the schedule
    Planning project costs
    Distributing and reporting on the plan
  • Progress tracking
    is the function of calculating and reporting on project progress
Contact me to register for this course
Portfolio and Programme Management
Course Outline
At the end of this seminar, participants will have an understanding of the various aspects of project portfolio and programme management; be able to select projects based on prioritisation criteria and understand the process required to improve the quality and rate of project success within their organisation
Course Duration = 2 days
Topics Covered
  • Framework
    An overview of the benefits of portfolio and programme management (PPM), the components of PPM and the various types of programme.
  • Portfolio Management
    The Strategic Perspective looks at the key elements of Portfolio Management, project valuation methods and documents, the stage gate and balanced portfolio project selection methods.
  • Organisational Structure and Capacity Planning
    discusses basic Portfolio and Programme Management roles, responsibilities and reporting structure. It also considers capacity planning and multi-project resource allocation in a constrained environment.
  • Programme Level Quality - Project Management Maturity
    Looks at the opportunities in a programme management environment to introduce quality initiatives into project management.
  • Knowledge Management – Repeatable Success.
    A key component of Quality Management is the trapping and disseminating of best practices.
  • Tool Time – Planning and Reporting.
    A look at the mechanics of planning and control at Programme Management level and the tools available to assist.
  • Getting Started
    A pragmatic how-to guide on getting a Portfolio and Programme management initiative off the ground.
Contact me to register for this course
Project Sponsorship
Course Outline
“The lack of an effective sponsor virtually guarantees project failure”

The Project Manager carries a focal accountability for ensuring the project is completed on time, within cost and to scope. The Project Sponsor is accountable for the business outcomes of the project and plays an integral role in both setting the time, cost and scope goals, and also monitoring and guiding that they are met.

The Project Manager is the steward, organising and directing the work of the project; the Project Sponsor is the broker, facilitating the integration of the project outcomes into the business.

This course takes business and organisational managers through what is necessary for them to effectively sponsor a project.

Course Duration = 1 day
Topics Covered
  • Context of Project Sponsorship
    Rationale for Project Management
    Where the Sponsor fits in
  • Basic Roles and Responsibilities
    Governance structures and roles
    Sponsor responsibilities in the planning process
    Sponsor responsibilities in the execution process
    Sponsor responsibilities at close out
  • Key Drivers of Success
    Managing the project environment
    Understanding the partnership between project sponsor and management
    Demanding performance
    Managing the real benefits
Contact me to register for this course
Event Planning and Management
Course Outline

“Designing and producing an event – whether it be a meeting, corporate event, fund-raising gala, conference, convention, incentive or other special event – has been compared to directing a movie but it is actually more like a live stage production. It is a high-wire act without the safety nets. Once your event starts there are no second chances” - Judy Allen, Event Planning

An event is a particular type of project. It usually involves an uncompromising deadline and a high performance component. Tight choreography and creative flair are generally key elements of success.
A successful event can provide tremendous marketing, organisational and personal benefits. An unsuccessful event is a nightmare.

This course is designed specifically to provide you with the skills to be able to successfully plan and carry out an effective event.

Course Duration = 2 days
Topics Covered
  • Event Inception
    Why and for whom are you holding it?
    Feasibility
    Preliminary budget and timeframe
    Roles and responsibilities
  • Creative
    Why will it be interesting?
    Why will people want to come?
  • Marketing and Promotion
    Audience analysis
    Promotions and publicity
    Working with the media
  • Logistics
    Task definition, scheduling and costing
  • Funding and Sponsorship
    Sources of funding
    Corporate sponsorship
  • Managing Volunteers
    Recruitment, training and retention
  • Safety and Risk Planning and Management
    Structure, responsibilities and liaison
    Risk management
    Security and emergency response planning
    On the day – safety and risk execution
Contact me to register for this course
Half Day Project Management Sessions
Course Outline

Scope Services are offering a range of half day sessions covering various dimensions of project management. These sessions are designed to be run as in-house courses for businesses wanting to develop their employees in specific areas of project management.


Course Duration = Half day per session
These half-day sessions can be scheduled as a series or each can be delivered as a single session.
Sessions Offered
Project Establishment - Session Outline

 

Project establishment includes the processes required to successfully intiate a project. This is a vital element of project management and failure to get it right is the most common cause of project failure.
  Session duration = Half Day
  Topics covered
  • Justifying the project – cost/benefit business case
  • Establishing the project governance structure
  • Developing the project charter
  Contact me to register for this session
Project Scheduling Basics - Session Outline

 

Project scheduling includes the processes required to plan the timely completion of the project.   This session covers the practical components that are used in the field for any project, no matter how small.
  Session duration = Half Day
  Topics covered
  • Defining activities
  • Sequencing activities
  • Estimating activity resources
  • Estimating activity durations
  • Developing the schedule
  Contact me to register for this session
Advanced Project Scheduling - Session Outline

 

This session covers more complex scheduling applications, using a range of more formal scheduling techniques.
  Session duration = Half Day
  Topics covered
  • Scheduling with resource levelling
  • Scheduling with leads, lags and dependencies other than Finish-to-Start
  • Scheduling with multiple constraints
  Contact me to register for this session
Project Financial Management - Session Outline

 

Project financial management covers the calculation of the cost/benefit justification for the project and also the planning and management of costs throughout the project.
  Session duration = Half Day
  Topics covered
  • Cost/benefit analysis techniques – NPV and payback
  • Cost planning
  • Cost management
  Contact me to register for this session
Advanced Tracking Techniques - EVM - Session Outline

 

Earned value management (EVM) in its various forms is a commonly used method of performance measurement. It integrates project scope, cost and schedule measures to help the project manager assess and measure project performance and progress.
  Session duration = Half Day
  Topics covered
  • Basic principles of earned value management (EVM)
  • More complex applications
  Contact me to register for this session
Project Control and Directing - Session Outline

 

Project control includes the processes for ensuring that the project is being executed as planned, that any required changes to scope, time or cost are managed in an orderly fashion and that any issues that arise are tracked and dealt with.

Project directing includes the processes of leading and influencing the project team to deliver the project outputs as planned.

  Session duration = Half Day
  Topics covered
  • Progress tracking and reporting
  • Change management
  • Issues management
  • Leading and influencing the project team
  Contact me to register for this session
Project Risk Management - Session Outline

 

Project risk management includes the processes of conducting risk management planning, identification, analysis, response planning, and monitoring and control on a project.

  Session duration = Half Day
  Topics covered
  • Risk planning
  • Risk identification and analysis
  • Response planning and monitoring
  Contact me to register for this session
Project Procurement Management - Session Outline

 

Project procurement management includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team.   The organisation can be either the buyer or seller of the products, services or results of a project.

  Session duration = Half Day
  Topics covered
  • Contracting options
  • Selection process
  • Contract formation
  • Contract performance management
  Contact me to register for this session

Negotiation Skills -

Session Outline

 

Negotiation skills are a key component of the project manager’s skill set. Negotiating with suppliers or clients, negotiating with resource managers to get the necessary resources for the project, negotiating with project personnel to get them to go the extra mile – all form part of the demands on a project manager.

  Session duration = Half Day
  Topics covered
  • Basic negotiating techniques
  • Negotiating in more complex multi-party negotiations
Contact me to register for this session

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Email: rverkerk@scopeservices.co.nz
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